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Consulting Before installing Innsist, whe need an in-depth knowledge of the current operational and administrative activites of our potential customers to detect any possible shortcomings that may be present at the hotels. Installation & Maintenance Installation takes between 4 and 6 weeks, and depends on the hotel's complexity such as: Hotel operation, Point Of Sale & SPA stations, and additional requirements. Customers pay a monthly fee for technical support and product updates. Technical Support We care about our customer’s requests regarding all Innsist operability or any additional needs that may improve their operational efficiency and help them accomplish their goals. Our customer support service provides a Helpdesk to receive technical support issues from our clients, as well as a project management system to follow up on inquiries at the appropriate time. Also we provide a 1-800-INNSIST help line with highly qualified technicians who will be glat to attend your needs. 24/7 Web Training Courses & Webinars Our e-Learning department offers weekly on-line training seminars and 24/7 web training courses to improve Innsist usability and decrease costs related to employee turnover. Software Development: Interfaces, Reports, and Product Customizations Our experience and knowledge of our customer’s needs, as well as in areas like product customization, enable us to meet specific requirements in a convenient timeframe and keep our customers up-to-date regarding their requests. |